Accessing Information

Under section 6 of ATIA, individuals have the right to access records held by the County, including records containing personal information.  Access requests may be submitted to the County’s ATI Coordinator using the following process:  

1. Submit a written request to the ATI Coordinator using the request form > Access to Information Form
2. The ATI Coordinator will promptly acknowledge the request.
3. Processing begins once the initial fee is received.
1. If the request is for the applicant's own personal information, there is no initial fee
2. If the request is for general information (i.e. information other than the applicant's own personal information), the initial fee is $25.00
4. A response will be provided within thirty (30) business days unless extended under ATIA.
5. If the applicant is not satisfied with the response, they may request a review by the Office of the Information and Privacy Commissioner (OIPC).