Correction of Personal Information

Under section 7 of POPA, individuals have the right to request the correction of their personal information held by the County using the following process:  

1. Submit a written correction request to the Privacy Officer using the form > Request to Correct Personal Information. Make sure to identify the specific information to be corrected. 
2. The Privacy Officer must respond within thirty (30) business days, giving notice that either the correction has been made or an annotation has been created linking the record to the correction request. 
   
3. If the information is determined to be incorrect or incomplete, the County will correct the information and send the corrected information to any party to whom the incorrect information was disclosed.  
4. If the County decides not to make the requested correction, a note will be added to the record to indicate that a correction request had been received.  The individual requesting the correction will be notified, in writing, of the reasons why the correction was not completed. 
5. If the applicant is not satisfied with the County's decision, they may request a review by the OIPC.